Patient Access Center Coordinator- Full Time

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

• Patient Access Center Coordinator- Main Emergency Department
• Full Time: Monday-Friday 8am-4:30pm
• Location: PMPH 1 Plainsboro Road Plainsboro, NJ 08536

Summary:

• Under the general direction of the Director, Patient Access Centers the Patient Access Center Coordinator will plan, develop and implement strategies to improve services and operating methods. This position will work in conjunction with the Managers of the Central Scheduling, Insurance Verification, Patient Access and Data Analytics/Quality Assurance teams to evaluate and implement various performance improvement opportunities. This position will ensure these activities are completed within established timeframes and budget.

Responsibilities:

• Effectively plan, prioritize and organize own time and resources to achieve organizational results. Manage multiple projects from initial concept through successful completion. This includes defining the tasks and resources necessary to achieve department deliverables. Coordinate internal resources and third parties for sound execution of projects. Define the tasks and resources necessary to achieve department deliverables. Collaborate with the Director and Managers to determine appropriate prioritization of activities. Report issues and escalate to Management as needed. Create and execute work plans, develop appropriate contingency plans to meet changing needs and requirements, pro-actively identify obstacles to eliminate future occurrences. Develop documentation as needed. These may include spreadsheets, diagrams and process maps.

Education:

Bachelor’s Degree required, or with related work experience in lieu of.

Related Work Experience:

At least 5 years of experience working in a healthcare setting preferably within Revenue Cycle departments with supervising experience.

Experience leading and managing projects required.

Project Management certification preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.