What are the responsibilities and job description for the IT Support & Help Desk position at Penn Psychiatric Center?
Psychiatric Medical Practice with offices in Phoenixville and Collegeville seeking IT Support Specialist to ensure the stable operation of the in-house computer network. optimizing all network hardware, software, and data connectivity. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. This is not a remote position, individuals outside of reasonable commute distance, need not apply. Recent grads and entry level applicants are welcome to apply.
Responsibilities:
- Installation, configuration, maintenance, and troubleshooting of end user workstation, network and system hardware, software, VOIP phones, mobile devices and office printers.
- Manage servers, terminal and backup servers and associated operating systems and software.
- Aid in training assistance on the functionality of EMR software for all ongoing users.
- Identify and resolve system and database issues related to EMR product.
