What are the responsibilities and job description for the Constituent services and communication position at Pennsylvania House of Representatives?
Company Description
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Role Description
This is a full-time on-site role for a Constituent Services and Communication professional, located in Moon, PA. The individual will be responsible for providing excellent customer service, addressing constituent inquiries and issues, and maintaining communication between the constituents and the office. Day-to-day tasks include responding to phone calls and emails, attending community meetings, coordinating outreach activities, and maintaining records of constituent interactions. The professional will also assist with drafting communications and preparing reports related to constituent services.
Qualifications
- Strong communication and customer service skills
- Analytical skills and attention to detail
- Experience in sales and finance
- Ability to work independently and as part of a team
- Excellent organizational and time management skills
- Proficiency in Microsoft Office Suite
- Experience working in government or public service is a plus
- Bachelor's degree in Public Administration, Political Science, Communications, or related field
