What are the responsibilities and job description for the Housing Services Representative position at Pennsylvania Housing Finance Agency?
Job Title: Housing Services Representative
Location: Pittsburg, PA (PHFA Headquarters)
Job Purpose:
Position is responsible for facilitating the development and implementation of supportive service programs at residential developments financed by PHFA in the region assigned
Essential Duties and Responsibilities:
- Provide technical assistance that enables sponsors, owners, property managers, and site staff to assess the types of resident services needed and to develop service program plans responding to those needs.
- Review plans for service enriched housing programs and consult with PennHOMES and Low Income Housing Tax Credit applicants and staff of sites participating in the Section 8 Supportive Services Program to facilitate implementation of supportive service programs. Instruct staff on PHFA expectations and reporting requirements.
- Conduct site visits and review program reports to monitor and evaluate the delivery of services. Make recommendations for resolving complicated issues and improving programs for residents.
- Identify community resource providers and create opportunities for site staff to build relationships that strengthen resident access to and use of resources. Promote PHFA supportive services programs with interested organizations.
- Analyze and develop sources of new services as appropriate and broker relationships with property managers and site staff.
- Facilitate training and professional development to improve services for residents and communication between property management and service providers. Coordinate informational meetings and educational workshops; assist with development and implementation of the annual conference.
Other Requirements:
- Must have received at least one COVID-19 vaccination since 2020.
- Must be a Pennsylvania resident and either a U.S. citizen or Green card holder.
Work Environment:
- Hybrid work schedule: 2-3 days work from home each week.
Why PHFA?
- Outstanding Benefits: Exceptional medical benefits starting on day one.
- Retirement Plan: Secure your future with our pension plan.
- Flexible Work Options: Enjoy a hybrid work schedule.
- Community Impact: Help provide affordable housing for Pennsylvanians through a trusted state program.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
