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Job : Medical Receptionist
Hours : Full Time, 8 : 00AM-5 : 00PM Monday-Friday
Location : Plainsboro, NJ
Department : PMPH OBGYN
- 500 sign-on bonus for external hires!
Summary :
The Medical Receptionist performs a variety of tasks within a medical office. They often are the person that sets the tone for a patient's experience and careThe Medical Receptionist is responsible for scheduling patient appointments, verifying insurance information and demographics, collecting co-pay at time of serviceThe Medical Receptionist also does administrative tasks such as processing referrals and pre-certification of procedures for a multi-specialty physician outpatient practice located in a hospital environment.Responsibilities :
Greet incoming patients, noting their arrival time in the scheduling system.Confirm patient demographic information by providing form and HIPAA privacy notice to patient for completion.Instruct patients in proper method to complete new patient information forms, obtain insurance information to help set up their medical recordFile demographic / HIPAA information in medical record and make copies of new insurance cards or demographic informationCollect appropriate co-payments for managed care members, post payment and issue receiptCollect referrals for patients when appropriateAnswer assigned telephone lines appropriately and promptly, transferring to correct parties when necessaryTake messages off assigned voice mail lines, returning calls promptly and following through with requests.Confirm appointments for next day, reminding them to bring referrals / recordsCoordinate procedure scheduling for additional testing, as ordered by physicianPull medical records when required for patient care or requests. Obtain necessary signed release from patient.Scan medical records and correspondence as neededMaintain knowledge of managed care and third party billing requirements relative to front desk processes, including insurance verification, co-payments and referralsMaintain standards of confidentiality and participate in unit compliance.Education or Equivalent Experience :
H.S. Diploma / GED (Required)Preferred experience :
Two years of medical receptionist / front desk experience required, to include knowledge of medical terminology / abbreviations and physician office operationsAssociate of Arts or ScienceAssociates degree or coding certification preferredTwo years of medical receptionist / front desk experience, to include knowledge of medical terminology / abbreviations and physician office operationsWe believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
