Senior Talent Development Specialist

Posting Start Date : February 13, 2025

Posting End Date : February 27, 2025

Position Number : 80001232

Union : Non-Union

FLSA Status : Salaried Exempt

Department :

Human Resources - Talent Development

Salary Grade : E-15

Salary Range :

71,697.60 - $107,556.80

Employment Type : Full Time

Building Location :

Central Office Building

Building Street :

700 S. Eisenhower Boulevard

Building City : Middletown

Building State : Pennsylvania (US-PA)

Building Zip Code : 17057

Work Schedule : Flexible Work Options

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as "America's First Superhighway"! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work / life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options

• such as :
• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days
• Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

Job Purpose and Summary

The Pennsylvania Turnpike Commission is seeking a Senior Talent Development Specialist with expertise in the full cycle of training analysis, design, and delivery. This role involves leading impactful in-person and virtual training sessions, as well as designing engaging videos and eLearning courses using tools such as Articulate 360, Camtasia, and Vyond to support leadership and professional development across the PA Turnpike Commission. This role will conduct needs assessments, develop tailored learning solutions, implement programs, and evaluate their effectiveness, while also contributing to broader workforce development initiatives.

In addition to training responsibilities, the Senior Talent Development Specialist will mentor and guide other team members, modeling best practices in instructional design and facilitation. The ideal candidate will excel at collaborating with stakeholders, building learning partnerships across the organization, and driving continuous growth for employees at all levels.

Essential Functions & Responsibilities

Supervises / leads and provides guidance to lower-level staff including performance management, delegation of work assignments, and review of work product.

Supervises / leads a variety of complex HR programs, projects, and / or special assignments. Reviews work of others to ensure consistency and compliance with programs. Recommends and implements changes to facilitate effectiveness.

Leads and coordinates project / program teams and meetings. Ensures proper communication with impacted groups.

Maintains professional liaison with internal and external customers, vendors, and other representatives. Provides guidance and recommendations to department heads, managers, and other staff on policies, procedures, guidelines, and programs. Works to implement changes with other departments as necessary.

Responds to inquiries and resolves complex problems in assigned program areas. Provides guidance and counsel regarding rules, policies, regulations, and / or procedures.

Gathers, analyzes, and prepares data for negotiations, complaints, and / or grievances. Participates in legal hearings and / or grievances.

Develops documents and administers the Request for Proposal (RFP) and Request for Quotation (RFQ) process. Implements new vendors. Ensures compliance associated with assigned programs. Reviews, validates, and approves information and / or invoices relating to departmental contracts.

Monitors, maintains, and updates complex HRIS and other automated systems. Generates and analyzes various reports including ad-hoc reports. Submits service tickets and leads the business user process for major / complex system changes and implementations.

Supervises / leads the analysis and compilation of data. Reviews recommendations to ensure the accuracy and completeness of narrative reports, correspondence, and other materials prior to submission.

Reviews, develops, modifies, administers, schedules, and conducts high-level trainings, skills assessments, and / or orientation classes. Assesses training needs and provides guidance for appropriate training methods. Prepares and provides guidance for necessary training resources including visual aids, presentations, surveys, exercises, instructions, facilities, etc. Obtains outside training resources when needed.

Supervises and reviews system changes and audits. Creates, reviews, and approves HR intranet / extranet content and ensures information regarding programs remains current.

Drafts and forwards recommended changes to existing HR policies or procedures for approval. Coordinates and implements changes.

Reviews, develops, and / or proofreads correspondence, reports, and other communications related to assigned program areas. Ensures consistency with PTC policies and procedures.

Researches and stays abreast of changes that may impact assigned programs to ensure continuing compliance. Reviews federal and state regulations, laws, and court decisions for various HR issues.

Leads, conducts, attends, and participates in project / program teams, seminars, and meetings.

Ensures information / issues are handled confidentially and appropriately. Supervises / leads the retention and maintenance of systems, records, files, and other program data.

Uses situational awareness to anticipate and prevent accidents.

Performs related duties as assigned.

Qualifications

GENERAL

Nine (9) years of experience in human resources.

Five (5) years of experience in human resources AND a bachelor's degree in human resources, business administration, or related field.

One (1) year as a Human Resources Specialist with the PTC.

Equivalent combination of education and / or experience may be accepted.

Must demonstrate proficiency in applicable Microsoft programs. A skills assessment may be required prior to interviewing for this position.

Experience working with HRIS is preferred.

Possession of a valid driver's license. Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.

TALENT DEVELOPMENT

In addition to the General requirements, education and / or experience in education and / or training could be accepted.

Competencies

Customer Service

Presentation Skills

Research Skills

Communication Proficiency

Reliability

Business Writing

Teamwork Orientation

Analytical Thinking

Active Listening

Human Resources

Attention to Detail

Leadership

Physical Demands and Work Environment

Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and / or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

Disclaimer

The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Salary : $71,698 - $107,557