What are the responsibilities and job description for the Accounts Receivable Supervisor position at PennVeterinary Supply, Inc?
ABOUT US
Founded in 1981, Penn Veterinary Supply was created out of the belief that there is a better way to supply veterinarians with products and services. This belief remains at the core of everything we do. We proudly remain a family owned and operated business, free of corporate ownership. This enables us to best meet the needs of our customers on an individual basis without the pressure of answering to shareholders. We strive to set a higher standard of servicing the veterinary profession by focusing on our Power in Partnership model:
- Penn Vet is a Family-Owned Business that values our PEOPLE and yours.
- Our team is dedicated to providing SOLUTIONS for the veterinarians and entire staff at independent, privately held veterinary hospitals.
- We aim to be a true business partner that strives to consistently exceed your SERVICE expectations.
- We select partners who advocate for the importance of the veterinarian's recommendation of PRODUCTS that provide quality, savings, and value.
Penn Vet was founded in Lancaster County, Pennsylvania, and has since grown to open branches in Michigan, Florida, and North Carolina.
ABOUT THE POSITION
The Accounts Receivable Supervisor manages an assigned collections pipeline and provides direct supervision to the Accounts Receivable Team. Reporting to the Accounts Receivable Manager, this position is responsible for guiding the day-to-day collections and A/R procedures. The ideal candidate is detail-oriented, customer-service focused, and thrives in a fast-paced collaborative environment.
One (1) full-time position is available: Candidates must be available Monday through Friday, 8:00am - 5:00pm, with some flexibility for month-end processing and department demands. A hybrid work schedule will be considered to allow for up to two days of remote work weekly after successfully completing onboarding. Starting base salary is $52,000 - $58,000 annually with additional quarterly earning potential based on program goals.
Responsibilities:
- Serves as first point of contact for Accounts Receivable Specialists.
- Assists/Manages credit card back up, EFTs and other automatic credit card transactions.
- Communicates with departments within the organization to resolve receivable problems.
- Effectively communicates with customers.
- Authorizes special payment terms based on accounts’ credit worthiness.
- Assists with the credit and collection operations of the company.
- Processes month end adjustments and write-offs as applicable.
- Adjusts and maintains credit limits.
- Responds to and answers customers questions via manager email group.
- Assists as back-up support for special financing processes.
- Monitors unapplied cash reports.
- Reviews and authorizes applications for equipment leasing.
- Manages equipment support for payments.
- Reports Pay Program worksheets to A/R Manager for review.
- Completes other related duties as assigned, customary to department and role
Qualifications:
- A minimum of two years of supervisory and collections experience is required.
- Associates Degree in finance, accounting, or business is preferred; or equivalent combination of education and experience.
- Must be able to demonstrate superior customer service, mathematical ability, and analytical skills.
- Proficiency with Excel and Office 365 products is required.
- Previous bookkeeping and QuickBooks experience is preferred.
Benefits:
- Health, Dental & Vision insurance
- Retirement Plans with company match
- Life & Disability insurance
- Employee discounts on pet supplies
- Generous paid time off including holiday pay, volunteer day, and floating holiday.
Salary : $52,000 - $58,000
