What are the responsibilities and job description for the Fuel Industry Support Specialist position at PENNYWISE FUEL COMPANY?
Company Overview
Pennywise Fuel Company is a leading provider of heating oil and propane services in the Pocono Mountains. Our commitment to customer satisfaction and exceptional service has earned us a reputation as a trusted and reliable partner.
Job Description
This Customer Service Specialist role is responsible for providing top-notch customer support and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong problem-solving ability.
Key Responsibilities
- Respond to customer inquiries and resolve any issues efficiently
- Provide exceptional customer service and ensure customer satisfaction
- Maintain accurate records and documentation
- Foster strong relationships with customers and colleagues
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role is an asset
- Familiarity with Microsoft Office is required
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- A supportive and dynamic work environment