What are the responsibilities and job description for the Guest Services Specialist position at Pensacola Beach Properties?
We are a Vacation Rental Company that provides our owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun, and fast-paced vacation rental company that manages properties across the panhandle of Florida!
Job Overview:
We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must! The Guest Services Specialist position will be based at our Navarre, FL office location.
Job Responsibilities:
- Maintain guest relations
- Manage guest reservations
- Hold conversations regarding compensation with guests
- Communicate with other departments and vendors
- Maintain strong relationships with internal departments and external vendors
- Manage phone systems
- Cover the phone line
- Ensure quality control and timely responses
- Uphold the company core values and provide excellent customer service standards
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:
https://go.cultureindex.com/p/Wr3skv8tHaEfnVjBbM
Available to work holidays and weekends
Reliable Transportation
Live within 25-mile radius of Navarre Beach, FL
Vacation Rental Brands is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vacation Rental Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.
