What are the responsibilities and job description for the Guest Services Specialist position at Vacation HR?
Luxury Coastal Vacations in Perdido Key, Florida offers the best vacation rental options in Perdido Key and Orange Beach. We handle more than 400 luxury vacation rentals, including the largest rental selection of condos for rent at the beautiful Indigo Resort in Perdido Key, as well as condos for rent at Beach Colony Resort Perdido Key, LaPlaya Resort, Palacio Perdido Key, Windemere, Capri, Mediterranean, Sandy Key, Seaspray, Shipwatch, and more!
Luxury Coastal Vacations is full of amazing people working together to provide a boutique-style experience and outstanding service for our customers and property owners. advantage of this great opportunity to join our team!
Our mission: To Provide the Luxury Standard in Vacation Experience, Property Care, and Company Culture.
Job Overview:
We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must!
Guest Services Specialist – Luxury Coastal Vacations
Schedule: Wednesday – Sunday, 11 AM – 8 PM
Luxury Coastal Vacations is seeking a friendly and detail-oriented Guest Services Specialist to join our team! If you have a passion for hospitality and enjoy providing top-notch customer service, we’d love to hear from you.
Job Responsibilities:
- Welcome guests and assist with check-ins/check-outs
- Provide exceptional customer service via phone, email, and in-person interactions
- Address guest inquiries, requests, and concerns professionally and efficiently
- Coordinate with housekeeping and maintenance teams to ensure a seamless guest experience
- Process reservations, payments, and special requests
- Maintain a welcoming and organized front desk area
Perks & Benefits:
- Health, dental, vision, and life insurance offered to full-time employees
- Work in a beautiful coastal setting
- Opportunities for growth within the company
- 401(k) retirement plan with 4% company match
- Paid-Time Off
