What are the responsibilities and job description for the Office Assistant position at Pensacola Marine Center?
The Barn is a premier boat dry storage facility dedicated to providing exceptional service and care for boat owners. With state-of-the-art facilities and a commitment to customer satisfaction, we offer secure and convenient storage solutions for boats of all sizes. We are seeking a reliable and proactive Office Assistant to join our team on a full-time basis. The ideal candidate will have a passion for the marine industry and be dedicated to ensuring the smooth operation of our office and customer service functions. We are seeking someone who will be organized, detail-oriented, and able to multitask effectively in a fast-paced environment. The Office Assistant will provide administrative support across various departments and ensure smooth daily operations within the office.
Responsibilities:
- Greet and assist customers in person and over the phone with inquiries, reservations, and payments
- Answer and direct phone calls to appropriate parties
- Coordinate boat storage reservations and manage the scheduling of boat launches and retrievals
- Maintain accurate records of boat storage contracts, payments, and customer information
- Assist with billing, invoicing, and processing payments using our management software
- Coordinate with maintenance and operations staff to ensure timely servicing and readiness of stored boats
- Manage incoming and outgoing mail, emails, and other correspondence
- Maintain office supplies inventory and place orders as needed
- Provide administrative support to management and staff as needed
- Ensure the cleanliness and organization of the office and customer service areas
- Prepare and edit documents and spreadsheets
- Perform general clerical duties, such as filing, scanning, and photocopying
- Collaborate with colleagues to ensure efficient office operations
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
Experience:
- QuickBooks: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Clerical: 1 year (Required)
- Marina: 1 year (Required)
Work Location: In person
Salary : $14 - $16