What are the responsibilities and job description for the Customer Care Technician I position at Pentec Health?
The Customer Care Technician is responsible for answering and resolving systems related support requests; conducting research through manuals, documentation and all other resources to solve problems; supports and maintains business systems, devices and processes; eliminates the recurrence of system issues that prevent internal associates from performing their roles and responsibilities.
- This is a Hybrid role. Candidates must be located in or around Boothwyn, PA
Essential Job Duties :
Ideal Candidate Will Have :
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to travel via car, stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and / or move up to 5 pounds and occasionally lift and / or move up to 40 pounds.
Pentec Health, Inc. is committed to maintaining workplaces that are free from illegal drugs, controlled substances, and / or alcohol.
Salary Range : $22 an hour
Pentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location.
Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits
Salary : $22
