What are the responsibilities and job description for the Clinic Assistant position at People Matters?
Position: CLINIC ASSISTANT
BEDHD is seeking a full-time Clinic Assistant position based out of Charlotte, MI. Enjoy a well-supported work environment where your work will directly make a difference to improve community health.
If you are a looking for an opportunity to be involved in public health and want to make a difference in the community helping people stay well, this is a great opportunity for you!
In the Clinic Assistant role, you will have the opportunity to:
- Communicate in person and over the phone to answer questions, provide information on eligibility by gathering background information; also assists in the completion of various forms and applications.
- Respond to patient inquiries regarding lab results, medications, and related areas, or refers to provider.
- Maintain and update client's record.
- Conduct quality control check tests on equipment.
- Set up exam room, gather supplies and materials; ensure equipment is in proper working order. Sterilize and disinfect laboratory equipment. Clean exam rooms according to established protocols.
- Provide intake service for programs. Coordinate initial interview, screen for insurance coverage, answer questions regarding departmental procedures and requirements, program requirements, scheduling information, and other activities.
- Document information in external and internal databases
- Assist in resolution of issues associated with client interactions with service providers.
- Provide program outreach activities.
Ideal candidates will possess:
- High School Diploma or equivalent
- Medical Assistant Certification or equivalent knowledge and experience, preferred
- Two (2) years of experience in a clinic or lab setting, preferred
- Ability to manage multi-line phone system and emails
- Ability to operate testing, diagnostic, and lab equipment
- Excellent interpersonal skills and the ability to interact in a positive and professional manner
- Familiarity with medical terminology and ability to read and understand a medical chart and labs a plus.
- Proficient in Microsoft Office, including Word and Excel
- Strong data entry skills
- Ability to travel using personal transportation, as needed
- High level of confidentiality required
This position receives health insurance first of the month after your hire date, 100% employer paid dental & vision, paid time off, paid parental leave, tuition reimbursement opportunities, professional development opportunities, and more! BEDHD is also a Federal Public Loan Forgiveness Program eligible employer.
Barry-Eaton District Health Department is an Equal Opportunity Employer.
