HR Assistant

Description

Established in 1998 in Medford, Oregon, People’s Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. 

We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, Employer 401K contribution, as well as health, dental, vision and life insurance coverage.

The Human Resources Assistant supports the Human Resources Director and Generalist by handling administrative tasks and services that ensure the smooth and efficient operation of the HR department. This role also contributes to developing and implementing programs aimed at enhancing employee retention, safety, productivity, and training.

Reports to: Human Resources Manager

Supervises: None

Requirements

Duties and Responsibilities: 

• Maintains the integrity and confidentiality of human resource files, documentation, and records in a timely manner. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Monitors HR queue and resolve issues in a timely manner.
• Assists with payroll functions including processing, answering employee questions, and fixing processing errors.
• Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other insurance carriers or insurance brokers; assists with reconciliation of invoices and benefits data transfer.
• Assists with the hiring process including job postings, pre-employment process, and new employee onboarding. Facilitates new hire orientation.  
• Coordinates and supports company-wide information meetings such as open enrollment, new hire orientation, and meetings to announce or discuss changes in retirement or benefit plans.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Participates in the collection and standardization of the company’s training programs and facilitates training sessions as needed.
• Provides support and maintenance of the electronic filing system.
• Collaborates with managers, supervisors, and others involved in employee development efforts.  
• Provides general administrative support including but not limited to phone and email correspondence, maintaining records, completing account certifications, and data entry.
• Performs other duties as assigned.

Skills and Abilities: 

• Able to work within and foster a team environment, while effectively managing own workload. Keeps personal conversations and distractions to a minimum. Contributes to good office morale.
• Maintains professionalism in appearance and behavior and is a good representative and role model to all employees.  
• Highly productive, requiring little oversight/supervision.
• Strong verbal and written communication skills.
• Strong interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Ability to manage multiple priorities and achieve results according to department priority.
• Able to function well and remain flexible in a high-paced and quickly changing environment.  
• Maintain a satisfactory level of attendance and tardiness as defined in the company attendance policy.

Education, training, and experience:

• Successful completion of a high school diploma or GED.
• Three years of office experience preferred.

Working environment and conditions: 

Physical Demands:

• Ability to lift and carry up to 30 pounds.
• Prolonged periods of sitting, with intermittent walking and standing.
• Frequent use of hands and fingers for typing, writing, and handling office equipment.

Mental Demands:

• Regular interaction with staff, customers, and external stakeholders.
• Ability to work independently, take initiative, and manage tasks with minimal supervision.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Extended periods of computer use may be required.
• Flexibility to work occasional overtime to meet deadlines or business needs.

Environmental Conditions:

• Typical office environment with occasional exposure to noise, dust, or office-related odors.
• Potential exposure to risks associated with financial institutions, including but not limited to robbery, extortion, or other security threats.  

Equipment and tools:

Office Equipment:

• Personal computer and peripherals (keyboard, mouse, monitors).
• Multi-Line telephone system and voicemail.
• Copier, fax machine, and scanner.
• Calculator and other standard office tools.

Software and Technology:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Banking software and customer management systems.
• Mobile devices, including company-provided cell phones, as needed.

The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.

People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call 541-494-4358 or email hr@peoplesbank.bank.