What are the responsibilities and job description for the MDU Sales Account Executive II position at People Science?
Job Summary
Under limited supervision, the Account Executive - MDU is responsible for selling Optimum Communications services to multiple dwelling unit (MDU) clients and meeting or exceeding sales goals.
Responsibilities
- Provides quality internal and external customer service surrounding the Company values
- Negotiates and prepares complete and accurate documentation for client agreements for new and existing properties based on strategic, financial, legal and operational criteria
- Sells video, data and telephony products to MDU clients
- Meets or exceeds corporate/system sales goals
- Prospects, cold calls (by phone and in person) and generates new sales opportunities
- Develops and maintains strategic account plans
- Develops relationships with clients and provides solutions to meet their needs
- Develops proposals and presentations to deliver to customers and prospects
- Ensures client retention and cross-sells and up-sells to existing clients
- Partners with sales engineer and sales support team to determine appropriate solutions for complex customer issues
- Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
- Performs ROI assessment for profitability and submits for approval
- Updates essential client information in a timely manner
- Processes client disconnect orders
- Ensures customer satisfaction throughout sales cycle
- Maintains database information and customer records
- Performs other duties as assigned
Qualifications
- Bachelor's degree or equivalent experience
- Two years commercial sales experience
- Strong written and verbal communication skills
- Strong negotiation, problem solving and analytical skills
- Strong people and relationship management skills
- Computer skills including Windows-based applications
- Ability to prioritize and organize effectively
- Ability to analyze accurately with attention to detail
- Ability to work independently and with others
- Ability to comply with all Company safety procedures
- Ability to drive vehicle in a safe and responsible manner
- Appropriate valid driver's license and driving record within Company standards
- Ability to communicate in person, by telephone or in writing
- Ability to sort and distribute materials
- Ability to use reasoning to problem-solve and troubleshoot
- Ability to use a calculator, PC, CRT, keyboard and other standard office machines
- Ability to work in a climate controlled, air processed environment
- Ability to give public presentations
- Consultative selling experience preferred
- Bi-lingual proficiency preferred in some locations
Salary : $58,738 - $83,912
