What are the responsibilities and job description for the Warranty Claims Representative position at People Staffing?
Warranty Claims Representative (WCR)
We are currently seeking a Warranty Claims Representative to join our team of skilled professionals in our Warranty Services Department based in Kankakee, IL, this position reports to the Warranty Claims Manager (U.S.).
Key Responsibilities:
- Answering warranty related inquiries via telephone and written correspondence
- Open warranty claim boxes
- Enter warranty claims into internal claim system
- Evaluate and make recommendations to the Warranty Claims Manager regarding payment or declination of warranty claims
- Process extended limited warranty applications
- Photocopying, scanning and filing
- Interact with internal departments
- Develop a familiarity with all residential roofing products
- Other duties as assigned
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