What are the responsibilities and job description for the Assistant General Manager - Food & Beverage position at PeopleAK?
Assistant General Manager - Food & Beverage
Wasilla, AK (On-site)
$50,000 DOE
The Assistant General Manager is key in leading and supporting staff while overseeing daily operations across assigned shop locations. This position ensures top-tier customer service, consistently high-quality products, and the achievement of sales goals. The ideal candidate is a dynamic leader who thrives on fostering a positive, empowered, and accountable team culture. They work closely with management to develop and implement efficient systems that drive smooth operations and long-term success.
Some of the perks:
- Generous PTO
- Simple individual retirement account plan with company match
- Free apparel, employee discount
Every day is different, but broadly speaking, here is what your day may look like:
Lead and support a team of 50 employees by managing schedules, handling call-outs, and coordinating time-off requests. Be the go-to person for in-shop needs—whether troubleshooting tech issues or lending a hand with day-to-day operations. Set the standard for professionalism, ensuring company policies are followed.
Work closely with HR and leadership on employee evaluations, performance management, and team development. Oversee new hire training, reinforce customer service and situational awareness skills, and find ways to elevate service quality. Stay engaged in management discussions, lead staff meetings, and ensure consistency across locations through regular walkthroughs and compliance checks.
You need:
- Minimum 2 years of proven management or supervisory experience
- 2-3 years of experience in a high-volume restaurant or coffee shop preferred
- Experience in coordination of staff in multiple locations
- Inventory system set-up experience
- Able to lift up to 30 lbs.
- Valid driver’s license
- Current ServSafe certification, or ability to obtain one within 30 days of hire.
- Strong proven supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management skills
- Excellent organizational skills and attention to detail
- Familiarity with food handling, safety, and other restaurant guidelines
- Proficiency with Microsoft Office Suite or related software
- Unquestionable integrity
- Exceptional communication skills and ability to build rapport with teams
- Proven ability to motivate, guide, and grow young employees who are new to the workforce
- Degree in hospitality related area a big plus
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Salary : $50,000
