Business Operations Manager

About the Company

We are transforming the healthcare experience by embracing natural, organic practices that help restore and maintain your body’s balance. Our commitment to preventive care ensures that your body is equipped to thrive, adapt, and perform at its best in today’s fast-paced and constantly evolving environment. Through holistic methods, we prioritize long-term wellness and the body’s innate ability to heal and flourish.

About the Role

A Business Operations Manager plays a key role in driving the success of an organization by overseeing operations, leading teams, and ensuring that business objectives are achieved. We are looking for an experienced and dynamic individual to lead and optimize daily business operations. This role is essential to maintaining smooth operations, meeting organizational goals, and sustaining strong performance. The ideal candidate will bring strong leadership abilities, financial expertise, and a proven track record in improving efficiency and fostering innovation.

Key Responsibilities:

Strategic Planning

• Develop and implement business plans to meet organizational goals.
• Analyze market trends and competition to uncover growth opportunities.
• Set short- and long-term objectives for the business or department.

Financial Management

• Manage budgets and control costs to maintain financial stability.
• Analyze financial data to inform decision-making and ensure profitability.
• Prepare financial reports and monitor the company’s financial performance.

Team Leadership

• Hire, train, and supervise staff to ensure high-performance teams.
• Motivate and mentor employees to drive productivity and enhance morale.
• Foster a positive workplace culture and address any conflicts.

Operational Oversight

• Manage daily operations to ensure efficiency and effectiveness.
• Identify opportunities to streamline processes, boost productivity, and reduce waste.
• Ensure compliance with company policies and industry regulations.

Performance Monitoring

• Set performance targets for teams and individuals.
• Track and assess team and departmental performance through KPIs.
• Address underperformance and celebrate high-achieving individuals.

Communication and Coordination

• Act as a liaison between employees and senior management.
• Effectively communicate company goals, updates, and policies.
• Coordinate cross-departmentally to ensure alignment on business objectives.

Customer and Client Relations

• Ensure the delivery of quality products/services to maintain customer satisfaction.
• Address client concerns promptly and build strong relationships.
• Represent the company in negotiations and partnerships.

Risk Management

• Identify potential business risks and implement strategies to mitigate them.
• Adapt business strategies in response to industry or market changes.

Innovation and Growth

• Encourage innovation within teams to enhance processes or develop new offerings.
• Explore opportunities for expansion into new markets or services.

Reporting and Analysis

• Prepare regular reports for senior management, highlighting progress, challenges, and opportunities.
• Use data analytics to guide decision-making and improve operational efficiency.

Required Experience:

• Minimum of 4-5 years of experience in a business operations role.
• Extensive experience in retail operations, with strong knowledge of eCommerce platforms, particularly in the health or supplement industries.
• Proven success in event planning, particularly within retail or the health and supplement sectors.

If you’re a motivated, results-driven individual with a passion for optimizing business operations and driving success, we encourage you to apply.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.