Business Operations Manager - MGM

Reporting to the Director of Operations, the Business Manager plays a crucial role in ensuring the smooth and effective operations of the ministry, supporting the Business Operations Office and EOS Integrator in implementing strategies and achieving organizational goals. This position encompasses a range of responsibilities, including operational management, financial oversight, human resources, business process improvement, project management, and effective communication. This role requires a high level of organizational, financial, and analytical skills, combining a heart for ministry with a commitment to advancing the mission of the organization. The Business Manager also requires expertise in business process management and project management to ensure that the organization’s initiatives are executed efficiently and effectively. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Lead, manage, and hold accountable Business Operations team: Foster a positive and collaborative working environment that encourages spiritual growth and development among staff.
• Daily Operational Management: Manage daily operations of systems, processes, and procedures, ensuring alignment with the organization's mission and values.
• Financial Management: Create and drive systems and processes related to operational and SRAC budget preparation, monitoring, and reporting to ensure financial accountability and stewardship.
• Human Resources Administration: Create systems, drive initiatives, and partner with the Operations Team to execute processes related to HR functions, including recruitment, onboarding, performance reviews, and staff development.
• Business Process Management: Evaluate and optimize existing business processes to improve efficiency and effectiveness.
• Project Management: Provide oversight and leadership for key projects, ensuring they are completed on time, within scope, and on budget.
• Communication and Collaboration: Design, collaborate, prepare, and distribute internal communications, including meeting agendas, minutes, newsletters, and organizational updates.
• EOS Implementation: Assist EOS Integrator in monitoring, assessing, and supporting EOS implementation across the organization.
• Ministry Alignment: Ensure that all administrative and operational activities are conducted in a manner that reflects the ministry’s values and commitment to its mission.
• Performs other duties as assigned by the Director of Operations

Minimum Requirements

• Three years of experience in business administration, operations management, or a similar role, preferably within a ministry or nonprofit organization.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Strong collaborative problem solving and partnership sensibilities.
• Excellent written and verbal communication skills.
• Expert proficiency in Microsoft Office Suite and familiarity with accounting software, HR management systems, and project management tools.
• Ability to initiate, design, create, and drive completion of complex projects in a matrixed team environment.
• Ability to work independently and as part of a team, with a proactive and problem-solving mindset.
• A deep commitment to the ministry’s mission and values.
• High integrity, with the ability to handle sensitive information with discretion. proactive, positive, and integrative problem solving – able to self-start, self-motivate, and independently execute multiple and concurrent areas of complex responsibility.
• Able to navigate uncertainty and ambiguity with a high degree of adaptability and resilience with the objective of generating clarity and progress.
• Demonstrates our core REACH values: Rises to the occasion; encourages the gifts of others; adapts to progress; is curious; is humble and teachable.
• Strong interpersonal skills, with the ability to build and maintain positive relationships with staff, volunteers, and stakeholders.
• A servant-leader mindset, with a heart for ministry and a passion for helping others succeed.
• Authorized to work legally in the US without sponsorship

Preferred Requirements

• Bachelor’s degree in Business Administration, Finance, Leadership, Management, or a related field.
• Proven experience in financial management, budgeting, HR administration, and business process management.
• Experience in project management, with a track record of successfully leading and completing projects.
• Experience working within the EOS (Entrepreneurial Operating System) framework.

Work Environment/Conditions

Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This is a full-time position. This role can either be worked remotely (if outside Chicagoland) or a hybrid from both the Chicago campus and from home (within Chicagoland).

Some travel is expected for this position.

Additional Information

Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity.  Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category.  As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, including as explained in our Community Standards