What are the responsibilities and job description for the Entry-Level Collections Representative position at PeopleShare?
Grow Your Career as an Entry-Level Collections Representative
A rewarding career with growth potential awaits you. If you possess great communication skills and enjoy helping people over the phone, we want to hear from you.
About the Role:
We are seeking motivated individuals looking to build a career in collections. While prior collections experience is beneficial, we welcome candidates with strong customer service or call center backgrounds who are eager to learn and grow in a new field. If you thrive in a goal-driven environment and enjoy speaking with people over the phone, problem-solving, and communicating professionally, this could be a great opportunity for you.
Key Responsibilities:
Requirements:
About Us:
A rewarding career with growth potential awaits you. If you possess great communication skills and enjoy helping people over the phone, we want to hear from you.
About the Role:
We are seeking motivated individuals looking to build a career in collections. While prior collections experience is beneficial, we welcome candidates with strong customer service or call center backgrounds who are eager to learn and grow in a new field. If you thrive in a goal-driven environment and enjoy speaking with people over the phone, problem-solving, and communicating professionally, this could be a great opportunity for you.
Key Responsibilities:
- Establish rapport with customers from diverse backgrounds and assist in resolving account balances.
- Communicate effectively to negotiate payment solutions.
- Leverage basic medical billing terminology (e.g., co-pays, deductibles) as needed.
- Read, understand, and interpret account details, including payer denials.
- Maintain accuracy and attention to detail when handling account information.
Requirements:
- Prior experience in customer service, call center, or phone-based roles.
- Strong communication and negotiation skills.
- Willingness to learn and develop skills in collections.
- Prior experience in collections or medical billing is a plus but not required.
- High school diploma or equivalent.
About Us:
