What are the responsibilities and job description for the Senior Project Manager – Information Management PMO position at PeopleWare Staffing, Inc.?
Seeking an experienced Senior Project Manager to lead business application and technology-driven initiatives based on the Port's goals and needs. This consultant role requires a minimum of 15 years of experience in IT, project management, and successful project delivery.
Key responsibilities include developing project charters and plans, facilitating meetings, tracking project status, managing risks and issues, coordinating with vendors and company teams, and preparing executive status updates. Additional responsibilities may include creating project deliverables and analyzing business requirements and system design.
The Senior Project Manager must actively structure and drive projects forward while solving problems along the way. They will go beyond schedule tracking by engaging in business analysis, risk management, stakeholder alignment, and vendor coordination.
The ideal candidate is comfortable bridging business and IT, ensuring business needs and technical feasibility align. They should be highly adaptable, able to step into any project, create structure, and drive execution.
Responsibilities include:
1. Project Leadership & Execution
• Ensure projects follow industry best practices in project and portfolio management.
• Manage multiple projects with broad scope, ambiguity, and complexity.
• Provide structure and direction, ensuring alignment between business objectives and technical
solutions.
• Develop and maintain project schedules, milestones, and deliverables, proactively managing risks,
scope, and dependencies.
• Oversee vendor and in-house project teams, ensuring projects progress within time and budget
constraints.
• Monitor costs, schedules, and project health, providing regular updates to leadership and escalating
issues proactively when necessary.
2. Business Analysis & Stakeholder Engagement (As Needed)
• Analyze and refine business and functional requirements to ensure clarity and feasibility • not just
document them.
• Assess process impacts, define success criteria, and support change management efforts by identifying and addressing potential adoption challenges.
• Ensure smooth communication between technical teams and business stakeholders, bridging gaps between business needs and technical feasibility.
3. Vendor & Contract Management
• Coordinate with vendors to ensure timely delivery of system enhancements, upgrades, or implementations.
• Manage vendor relationships, including contract agreements, software renewals, and issue escalation.
4. Risk & Issue Management
• Identify potential risks early and proactively implement mitigation strategies.
• Maintain a structured RAID log to track risks, actions, issues and decisions, ensuring visibility and accountability.
• Navigate established governance structures to manage escalations, change requests, and decision-making processes.
Required Skills:
1. 10-15 years of project management experience, with a strong background in business applications, system upgrades, and enterprise IT initiatives.
2. Proven ability to manage both business and IT projects from initiation through closure.
3. Strong problem-solving, analytical, and communication skills, with experience creating and presenting executive-level communications.
4. Ability to step into a business analyst role as needed—gathering requirements, mapping workflows, and aligning business needs with technical solutions.
5. Experience managing vendor contracts, licensing agreements, and external service providers.
6. Strong understanding of project management methodologies, best practices, and structured PMO frameworks.
7. Experience leading change management and process improvement initiatives.
8. Strong understanding of SDLC processes, IT governance, and risk management.
9. Experience managing both custom and packaged software solutions, including system integration (requirements, design, testing, and implementation).
10. Demonstrated ability to work in a team environment, effectively collaborating with technical and non-technical stakeholders.
11. Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, MS Project, Teams, Visio, and SharePoint.
Required Education and Experience:
1. PMP certification preferred.
2. Ability to handle ambiguity and make decisions and recommendations with limited data.
3. Strong problem-solving, analytical, and organizational skills, with the ability to identify solutions to complex problems.
4. Effective verbal and written communication skills.
5. Experience working in both structured and unstructured project environments, bringing clarity where needed.
6. Experience in government or large enterprise environments is beneficial.
7. Knowledge of both theoretical and practical aspects of project management.
8. Experience with project management techniques and tools.
9. Proven experience in people management, risk management, and issue management.
10. Ability to manage stressful situations, delegate tasks, and facilitate collaboration.
11. ITIL certification or experience with IT Service Management (ITSM) is a plus.
12. Bachelor's degree in Computer Science, IT, Management Information Systems, or equivalent.
13. Strong preference for consulting experience.