What are the responsibilities and job description for the Assoc Business Analyst - (PHI eChannels) position at Pepco?

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Work Location

Primary Location

Forestville Service Center MOP

8300 Old Marlboro Pike Upper Marlboro, Maryland 20772 United States Prince Georges,

Additional Locations

Carneys Point

5 Collins Drive Carneys Point, New Jersey 08069 United States Salem,

Primary Purpose

This role is part of the PHI E-Channel group, and the role will focus on supporting efforts around user Acceptance and Regression Testing analysis / review as well as utilizing both Web and Mobile App knowledge to perform the work required.

PRIMARY PURPOSE OF POSITION

Perform analysis and prepare standard reports to support business operations. Conduct basic modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis. Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.). Track, maintain, analyze and provide current and relevant information on the operation's business scorecard or key performance indicators (KPIs). Support the development of performance reports for both internal and external use. Support the short-term and long-range business planning process. Provide analytical and operational support to the business unit. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

The following duties and accountabilities are those typically performed by the business analyst job family in Energy Delivery. The specific duties, accountabilities and percentage of time may vary depending on the department and / or functional area needs. If appropriate, a specific departmental position description may by developed and kept by the departmental manager with a specific list of duties and accountabilities for this position.
Support the short-term and long-range business planning process. Conduct basic modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
Develop and provide relevant statistical information to ensure the most effective utilization of personnel, equipment and / or materials for business operations.
Monitor and coordinate the business unit's activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
Perform analysis of the operation's cost elements to ensure effective and efficient operations.
Prepare and analyze standard reports.
Support the development of detailed performance reports for both internal and external use.
Provide analytical and operational support to the business unit.

Job Scope

JOB SCOPE

This is an individual contributor position that works under direct supervision and follows standard procedures to accomplish assigned tasks. This position is expected to resolve general questions and problems and determines when to refer more complex issue to higher levels.

May require working extended hours and / or shift work to support business operations.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Bachelor's degree in Business or Engineering AND 0 - 2 years relevant business experience, or in lieu of Bachelor's degree, a minimum of 1 - 3 years relevant business experience is required.

Basic understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).

Basic proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), business technologies and specialized business applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management).

Ability to provide basic analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.

Basic analytical skills for project evaluation including analysis of departmental projects with economic, financial, risk and decision analysis. Limited experience in business case development.

Customer driven with good oral and written communications skills and basic analytical, problem solving and project management skills.

Knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and basic problems, interpret and recommend alternative courses of action.

Preferred Qualifications

PREFERRED QUALIFICATIONS

Bachelor's degree

User Acceptance and Regression Testing experience Web and Mobile App knowledge

Benefits

Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors : USD $59,200.00 / Yr. - USD $88,800.00 / Yr.

Annual Bonus for eligible positions : 7%

401(k) match and annual company contribution

Medical, Dental and Vision Insurance

Life and disability insurance

Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding / primary caregiver leave or parental leave (based on position)

Long Term Incentive Plan for eligible positions

Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement

Referral bonus program

And much more

Salary : $59,200 - $88,800

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