What are the responsibilities and job description for the Business Development Representative (BDR) – Path to Automotive Service Advisor position at Pepe Auto Group?
- Engage with customers via phone, email, and text to schedule service appointments.
- Educate customers on routine maintenance, repairs, and dealership service offerings.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Work closely with the Service Advisors and Technicians to coordinate scheduling and customer updates.
- Maintain accurate customer records in the CRM system.
- Assist in service promotions and marketing initiatives.
- Strong communication and customer service skills.
- A passion for the automotive industry and helping people.
- A proactive, self-motivated individual eager to learn and grow.
- Ability to multitask in a fast-paced environment.
- Prior experience in customer service, sales, or call centers is a plus but not required.
- Career Advancement: This role is designed as a stepping stone to a Service Advisor position.
- Competitive Pay: Base salary plus bonuses for performance.
- Training & Mentorship: Hands-on coaching from experienced service professionals.
- Employee Discounts & Perks
- Supportive Work Environment: Join a team that values your growth and success.
Job Type: Full-time, In-Person
Compensation: Base Salary Commission ($40k - $55k)
Experience Level: Entry-Level
Pepe Auto Group believes our success is attributed to our employees. Family-owned since 1968, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism.
At Pepe Auto Group, you can expect to work with the best. Our collaborative nature and mentor ship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.
Salary : $40,000 - $55,000