Account Coordinator

Account Coordinator

Pepper Source, Ltd. is seeking a customer-centric professional to join our sales team in Rogers, AR, supporting customer sales analytics, scheduling, and operations.

Summary

Supports the Sales team by assisting with project management, data entry, and internal and external communications.

Essential Duties and Responsibilities

• Account Management – Including email and vocal communication with customers
• Salesforce entry of tasks, accounts, and contacts.
• Forwarding internal documents to customers such as paperwork, quotes, etc.
• Completing customer paperwork
• Providing customers with project updates.
• Aiding customer service with order interpretation (product, pricing, etc.).
• Managing customer cases resulting from customer driven changes.
• Coordinating requests/samples between offices.
• Consolidating information needed for new account set up.

Other duties may be assigned.

Competencies

• Analytical — Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Design — Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Problem Solving — Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Technical Skills — Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication — Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Business Acumen — Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment.
• Ethics — Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support — Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Strategic Thinking — Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Judgment — Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation — Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing — Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism — Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality — Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity — Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security — Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adaptability — Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality — Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability — Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative — Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation — Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Requirements

• Bachelor’s degree or equivalent; 2-5 years of marketing experience.

Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

• FULL BENEFITS (HEALTH, VISION, DENTAL, LIFE)
• 401(k)/PROFIT SHARING
• PAID VACATION/PTO/HOLIDAYS
• WEEKLY PAY PERIOD / DIRECT DEPOSIT PAYROLL
• REFERRAL BONUS
• CONSISTENT GROWTH / RAISE OPPORTUNITIES

About Us

Pepper Source is a family-owned company that provides custom sauces, seasonings, dressings, and dry coating systems to all of the major poultry companies in the United States as well as the frozen food, meat, and food service industries. We develop and manufacture custom flavor profiles that meet our customers’ specific needs. Our process takes innovation and extensive knowledge of the food industry.

How to Apply

Stop by our office at 11103 N. Old Wire Rd, Rogers, AR 72756 today, or text 479-349-2754 / call 479-246-1030! You can also apply on our web site at http://peppersource.com/employment.aspx or through our job postings on www.really.com.

Come join our team!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Sales support: 2 years (Preferred)

Work Location: In person