What are the responsibilities and job description for the Veterinary Receptionist position at Pequot Lakes Animal Hospital?
Overview
Pequot Lakes Animal Hospital is an integrative veterinary hospital with services ranging from preventative medicine, surgery, and dentistry, to acupuncture, herbs, laser therapy, and ozone therapy. Our veterinarians bring a wide range of expertise in providing our clients and their pets with the best medical treatment and deliver it with care and compassion.
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while ensuring a welcoming and efficient environment. Your passion for animal care and strong communication skills will be essential in supporting our veterinary staff and enhancing the overall experience for our clients.
Responsibilities
- Greet clients and their pets upon arrival, ensuring a friendly and welcoming atmosphere.
- Schedule appointments, manage the calendar, and confirm upcoming visits.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records, including medical histories and vaccination information.
- Process payments and handle billing inquiries with professionalism.
- Assist veterinary staff with patient intake and discharge procedures.
- Maintain cleanliness and organization of the reception area and waiting room.
- Collaborate with team members to ensure smooth operations within the clinic.
Skills
- Strong interpersonal skills to effectively communicate with clients and team members.
- Excellent organizational abilities to manage multiple tasks in a fast-paced environment.
- Friendly and energetic personality
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Customer service experience, ideally with veterinary background
- Flexibility and a team player attitude
Join us in making a difference in the lives of pets and their owners by providing outstanding service as a Veterinary Receptionist!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15