What are the responsibilities and job description for the Collections Analyst position at Per Sé Group?
The Collections Analyst will perform the role of a customer service and customer retention. They will focus primarily on reconciling account delinquencies and resolve credit issues with customers and dealers.
ESSENTIAL RESPONSIBILITIES:
- Call on delinquent loan accounts according to priority and resolve payment delays.
- Perform Customer service duties including answering customer questions and resolving issues.
- Provide recommendations to cure delinquencies.
- Prepare monthly portfolio reports using excel and our loan database.
- Preparation of monthly collections and aging reports for communication to sales and management.
- Account analysis and review for account follow up.
- Terminate UCC and PPSA finance agreement filings.
- Support team with administrative tasks such as document scanning, statement delivery and filing.
- Maintaining and coordinating efforts with internal personnel to resolve customer issues.
- Generate reports as needed and act as back up for the Mexico Accounts.
- May act as backup for team on new account set up, funding, and other tasks.
- Provide support, direction & training as needed.
KNOWLEDGE, SKILLS AND ABILITIES:
- Associate’s degree in business, accounting or finance preferred
- 2 years of work experience as a Collections Assistant/Analyst
- Bilingual English and Spanish, highly desirable
- Excellent written and verbal communication skills
- Team oriented with ability to work with all levels of organization.
- Proficient in MS Office Suites: Excel, Word, PowerPoint and Outlook
The pay range for this role is $28-32/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire and schedule type).
Our contractor employees receive a comprehensive benefits package which includes: medical/Rx, dental, vision, voluntary life, AD&D and disability insurance; 401(k) with employer match; health care savings account; and discount programs to meet our employees’ individual needs. Additional information can be provided on request.
Salary : $28 - $32
