What are the responsibilities and job description for the Front Desk Representative position at Percepta House?
Job Title:Front Desk Representative
Location: Miami, FL
Employment Type: Full-Time
Job Summary
We are looking for a friendly and professional Front Desk Representative to join our team. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring that all guests feel welcome. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to handle a fast-paced environment.
Key Responsibilities
- Greet and welcome clients and visitors with a warm and friendly demeanor.
- Answer and direct incoming phone calls promptly and professionally.
- Provide accurate information about our services and address client inquiries effectively.
- Manage front desk operations including scheduling appointments and maintaining the appointment calendar.
- Ensure that the reception area is neat, organized, and welcoming.
- Handle administrative tasks such as filing, faxing, and data entry as needed.
Qualifications
- High school diploma or equivalent; additional certification in office management or related field is a plus.
- Proven experience as a front desk representative or similar role in a customer service environment.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office equipment and software, including Microsoft Office Suite.
- Ability to remain calm and professional under pressure.
Salary : $17 - $24
