What are the responsibilities and job description for the Front Desk Representative position at Percepta House?
Position Title : Front Desk Representative
Department : Administration
Location : Kansas City, MO
Reports To : Front Office Manager
Job Summary :
The Front Desk Representative serves as the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment. This role involves managing front desk operations, providing excellent customer service, and handling administrative tasks efficiently.
Key Responsibilities :
Customer Service :
Greet and welcome guests upon arrival with a friendly and professional demeanor.
- Answer inquiries regarding services, hours of operation, and company policies.
- Handle complaints and provide appropriate solutions in a timely manner.
Administrative Duties :
Answer, screen, and forward incoming phone calls.
Facility Management :
Ensure the reception area is tidy and presentable, with all necessary supplies (e.g., pens, forms, brochures).
Qualifications and Skills
Job Posted by ApplicantPro
Salary : $17 - $24
