Customer Support Representative - Fluent French Speaker

Discover a rewarding career with Percepta, where you'll have the opportunity to provide exceptional customer service as a Volkswagen Roadside Assistance Service Agent. In this role, you'll work closely with our team to dispatch towing and roadside services, resolve customer complaints, and address questions regarding their vehicles.

We're seeking a French Language Customer Service Specialist who is fluent in both English and French to join our team. As a representative of Percepta, you'll be the face of our company, providing world-class customer service to our clients. If you have a passion for helping others and are confident in your ability to communicate effectively, we want to hear from you!

• Salary: Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium)
• Benefits: Health/Dental/Vision/Life Insurance, Flexible Spending Account (FSA) and Health Savings Account (HSA), 401(k) with company match, Vacation/Sick Time and Paid Holidays, Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, Training and Development Programs (Percepta College), Employee Rewards Program (Perci Perks)

This is an excellent opportunity to join a dynamic team that values its employees and provides a supportive work environment. Our Bilingual Customer Service Representative will be responsible for coordinating towing and roadside services for owners, providing the highest level of customer support through omnichannel solutions, and answering questions to Volvo Car owners and prospects about product purchases or familiarization.

As a Customer Support Representative - Fluent French Speaker, you'll have the chance to develop your skills and knowledge in a fast-paced and ever-changing industry. You'll work closely with our team to ensure customer satisfaction and make all reasonable efforts to resolve customer complaints in a timely and professional manner.

Salary : $23