Janitorial Operations Manager

Janitorial Operations Manager

Perdue Janitorial Services

Job Summary

Perdue Janitorial Services is seeking an experienced and detail-oriented Janitorial Operations Manager to oversee and manage all aspects of our janitorial operations. This leadership role is responsible for ensuring high-quality service delivery, managing staff performance, maintaining client relationships, and ensuring compliance with company standards and regulations. The ideal candidate will have strong organizational skills, a customer-focused mindset, and experience in janitorial or facilities management.

Key Responsibilities

• Operational Oversight: Plan, coordinate, and supervise daily janitorial operations to ensure high-quality services for clients.
• Team Management: Hire, train, schedule, and manage janitorial staff, ensuring adherence to company policies and standards.
• Quality Control: Conduct regular inspections of job sites to ensure work meets company and client standards; implement corrective actions as necessary.
• Client Relations: Serve as the primary point of contact for clients, addressing concerns, resolving complaints, and maintaining positive relationships.
• Inventory & Supplies Management: Monitor and manage inventory of cleaning supplies and equipment, ensuring cost-effectiveness and availability.
• Budget & Cost Control: Assist in preparing budgets for operations, monitor expenses, and identify cost-saving opportunities.
• Compliance: Ensure all operations comply with safety regulations, company policies, and applicable local, state, and federal laws.
• Scheduling: Develop and oversee employee schedules, ensuring appropriate coverage for all shifts and locations.
• Performance Evaluation: Monitor and assess staff performance, providing coaching and feedback to improve productivity and service quality.
• Reporting: Prepare and submit regular operational reports, including staffing, budgeting, and client updates, to senior management.
• Problem-Solving: Quickly address and resolve operational or staffing issues to maintain smooth service delivery.
• Training & Development: Develop and implement training programs to improve staff skills and knowledge of cleaning techniques and safety procedures.
• Complete other duties as assigned.

Qualifications

• Education: High school diploma or GED required; a bachelor’s degree in business management, facilities management, or a related field is preferred.
• Experience: Minimum 3-5 years of experience in janitorial, facilities management, or related fields, with at least 2 years in a supervisory or management role.
• Leadership Skills: Proven ability to lead, motivate, and manage teams in a fast-paced environment.
• Technical Knowledge: Familiarity with cleaning techniques, products, and equipment.
• Communication Skills: Strong written and verbal communication skills, including the ability to interact with clients and staff effectively.
• Organizational Skills: Exceptional organizational and time management skills, with the ability to prioritize and multitask.
• Problem-Solving: Strong problem-solving skills and ability to make sound decisions under pressure.
• Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Physical Requirements: Ability to stand, walk, and lift up to 30 pounds, as well as perform physical inspections of job sites.
• Licenses: A valid driver’s license and reliable transportation are required to travel between job sites.

Additional Information

• Work Environment: This position involves a combination of office-based and on-site work at various client locations.
• Hours: Must be available to work flexible hours, including evenings and weekends, as required by client needs.
• Compliance: All employment practices comply with federal and Alabama state labor laws.

Perdue Janitorial Services is an equal opportunity employer. We are committed to creating an inclusive and supportive workplace that values diversity and promotes professional growth.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $35,000 - $45,000