What are the responsibilities and job description for the Dual Senior Sales Manager position at Peregrine Hospitality?
Essential Job Duties
- Meet or exceed established monthly, quarterly and annual targeted sales goals.
- Maintain an active list of targe accounts to ensure continuous relationship development.
- Establishes new client relationships and maintains existing relationships to maximize revenue.
- Actively solicits new business opportunities through prospecting target client list.
- Seeks methods to penetrate key business activities within the market and finds profitable ways to bring this business to the hotel.
- Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business.
- Respond in a timely manner to incoming group sales opportunities that are within pre-defined parameters.
- Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
- Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
- Capture and close the best opportunities for the property based on market conditions, the property's needs and within the hotel parameters.
- Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
- Promote accountability to drive superior business results. Includes successful execution of sales strategies and business processes.
- Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.
- Serves as a role model to demonstrate appropriate behaviors.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Fosters open channels of communication between all employees.
- Participates in the performance appraisal system process, giving feedback when needed.
- Encourages and builds mutual trust, respect, and cooperation among associates.
- Follow all additional duties as assigned by management.
Job Requirements
- Must have excellent hospitality sales skills from rapport building to closing business to following up to close their next group meeting.
- Must be able to identify client’s primary buying criteria and personal goals quickly and accurately; then be able to sell to those needs.
- Must be creative in client approach, creating proposals, planning and conducting wow sites inspections and closing/stealing business.
- Must possess excellent communication, follow up, and organizational skills.
- Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals.
- Must be proactive and have a creative, positive, and focused vision.
- Understand the mission, vision, and goals of the hotel.
- Maintaining confidentiality and sensitive information is a must.
- Strong computer skills and proficient in Microsoft Office.
- Strong leadership skills and the ability to apply them in a dynamic environment.
- Establish various goals and objectives for their market.
- Well organized, focused and complete all work assigned.
- Work cohesively with co-workers and all departments as part of a team.
- Build morale and promote positive employee engagement.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Ability to read, comprehend, and write instructions, correspondence, reports, and memos.
- Ability to communicate verbally and electronically with clients, guests, corporate office and co-workers
- Ability to effectively present information to clients, guests, corporate office and co-workers
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to understand guest service needs.
Education/Experience
- 3-5 years group sales experience in a full-Select service hotel
- Bachelor’s degree required or equivalent combination of education and experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@kslresorts.com
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free