What are the responsibilities and job description for the Regional Front of House Manager position at Perenn Bakery?
Transparent Hospitality’s mission is to create a gathering place that intentionally empowers education, care, and sustainability through the sharing of thoughtfully crafted food.
Schedule
Must be able to work weekends and swing shifts. Must be able to commute to our Nashville, TN production facility and cafe when needed.
What to Expect as a Regional Front of House Manager
- Lead the Front of House team by guiding them, assigning tasks, and continuously auditing performance to maintain high standards
- Deliver exceptional hospitality in a fast-paced setting while keeping the energy high for both guests and employees
- Handle any customer concerns with a warm and diplomatic approach
- Organize and post staff schedules
- Screen and hire Front of House staff
- Lead engaging training sessions for new team members
- Foster open, supportive communication with guests, co-workers, and management to ensure a collaborative environment
- Provide positive and constructive feedback daily and weekly
- Conduct performance reviews
- Handle disciplinary actions and terminations when needed
- Partner with the Maintenance team to ensure smooth supply deliveries
- Oversee weekly deposits and work with the Operations team for bank runs and change requests
- Ensure opening and closing duties are completed to standards
- Build and refresh product displays, ensuring everything is stocked, arranged, and organized
- Keep retail areas stocked
- Maintain inventory and order products as needed
- Double-check all coffee and alcohol orders to ensure accuracy of orders
- Ensure compliance with alcohol regulations
- Manage and review sales records and cash receipts
- Motivate and uplift your team, recognizing their hard work and achievements.
- Assume additional responsibilities as delegated, contributing to the overall success and operational efficiency of the company
About You
- At least 2 years of experience leading Front of House teams
- Outstanding communication skills
- Highly skilled in multitasking, with the ability to efficiently manage multiple tasks simultaneously while maintaining composure and attention to detail
- Ability to foster collaboration
- Self-starter
- Adaptable and flexible
- Willingness to learn and to teach
- Collaborative and willing to assist whenever necessary
- Hospitality is at the heart of everything
Physical Requirements
- Must be able to lift up to 25 pounds regularly
- Must be able to stay on feet for prolonged periods of time
Transparent Hospitality is proud to be an equal-opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status, or any other status protected by applicable law.
Job Type: Full-time
Pay: From $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Franklin, TN 37064 (Required)
Work Location: In person
Salary : $62,000
