Ceres-Account Manager

Who we are and why you should consider working for us:

Ceres Landcare has evolved to become the preeminent name in residential and commercial landscaping throughout the Colorado high country. Originally born of the vision of brothers Glen and Rich Ellison as Land Designs by Ellison, they championed a new way to design and live in outdoor landscapes in the high country, and instilled a culture of quality and craftsmanship to everyone they brought on board. Their legacy lives on through our team of passionate outdoor devotees, all of whom were drawn to Ceres to build on the Ellison’s strong foundation of innovative design and attention to detail. From design and construction to maintenance and plant care, Ceres’ vast industry knowledge delivers invaluable expertise for any landscaping endeavors.

Our success is owed to our people in the field getting the work done, and our devoted clients, many of whom have been with us for over 20 years

Position Overview:
The Account Manager at Ceres Landcare is a key client-facing role responsible for maintaining and growing strong relationships with clients while ensuring the delivery of high-quality landscaping services. This position combines customer service, sales, and project management skills to oversee accounts, drive client satisfaction, and contribute to the overall success of the company.

Key Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for assigned clients, fostering trust and satisfaction.
• Conduct regular check-ins with clients to ensure their landscaping needs and expectations are met or exceeded.
• Address client concerns and resolve service issues promptly

Account Oversight:

• Manage all aspects of client accounts, including budgeting, service schedules, and contract renewals.
• Collaborate with operations teams to ensure timely delivery of landscaping services.
• Monitor the performance of projects to meet quality standards and deadlines.

Sales and Business Development:

• Identify opportunities to expand services within existing accounts.
• Work with the sales team to develop proposals for new services or projects.
• Assist in generating new business leads and converting prospects into long-term clients.

Team Coordination:

• Communicate client expectations and requirements to the field and operations teams.
• Provide leadership and support to crews, ensuring alignment with client goals.
• Participate in regular team meetings to align on client needs and operational priorities.

Administrative Duties:

• Prepare and manage account documentation, including service agreements, invoices, and performance reports.
• Utilize CRM and other company software to track account activities and maintain accurate records.

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EDUCATION/SKILL REQUIREMENTS:

• Prefer bachelor’s degree in Ag Business, Horticulture, Ag Science, Landscape Maintenance, Agronomy, Floriculture, Forestry, Plant and Soil Science, Environmental Design, Turf Grass or Landscape Architecture
• Customer service experience – able to identify and resolve customer concerns.
• Maintaining open lines of communication with internal staff

NEEDED ATTRIBUTES:

• Savvy, able to sell, and speak to a high standard of Ceres products.
• Extroverted and multi-tasking individual.
• Possess an entrepreneurial spirit with drive and ambition.
• Strong work ethic
• Proficient with computer software programs including Word, Excel, and Outlook
• Effective oral and written communication skills
• Ability to prioritize job duties and multi-task in a fast-paced environment.
• Bilingual (Spanish) a plus

REWARDS:

• Part of a team that delegates, supports and encourages your high-quality expectations for your clients
• Attractive Base Salary Commission
• Company Vehicle
• Company benefits (Health Insurance, PTO, 401k)

We are an Equal Employment Opportunity (“EEO”) Employer.

It is a fundamental of Ceres Landcare to not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Experience:

• Landscape Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $60,000 - $70,000