Bilingual (English / Spanish) Medical Front Desk

Busy pediatric office seeks a Bilingual (English / Spanish) Medical Front Desk to work at their Westchester office. Proficient typing is a must. This is a full-time position where you will earn $17 to $20 an hour, based upon your experience. We offer a competitive Benefits package to include medical insurance, 401(k), paid time off and other benefits. Welcoming patients and visitors, in person or on the telephone, answering or referring inquiries.

• Welcoming patients and visitors, in person or on the telephone, answering or referring inquiries.
• Scheduling appointments in person or by telephone, send reminders and follow up on no-shows.
• Comforting patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensuring availability of treatment information by filing and retrieving patient records.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
• Obtaining revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintaining business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helping patients in distress by responding to emergencies.
• Protecting patients' rights by maintaining confidentiality of personal and financial information.
• Maintaining operations by following policies and procedures; reporting needed changes.
• Contributing to team effort by accomplishing related results as needed.
• Speaking with specific vendors regarding office maintenance, repairs, and other office upkeep.
• Sorting, logging, and dispatching incoming and outgoing mail.
• Monitoring incoming emails regarding any customer inquiries and forwarding them to the appropriate person.
• Creating and accurately filing both physical and electronic folders
• Working as a team with medical staff for optimal patient care.

In addition, you should have:

• At least 4 years of prior experience in a medical office setting (Peds experience preferred) and speak both English and Spanish fluently.
• Proficient typing is a must.
• A sound knowledge of switchboard operations and telephone etiquette.
• Experience with EMR (Electronic Medical Records) a must, experience with Sevocity and Intergy a plus.
• Proficiency using the Microsoft Office Suite (Outlook, Excel and Word).
• Ability to multitask, attention to detail.
• Professionalism and dependability
• Be familiar with standard concepts, practices, and procedures related to Front Desk Receptionist position.
• Have a high school diploma
• Have strong written and verbal communication skills.

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

· 8-hour shift - Expected hours: 40 per week (Monday to Friday)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Miami, FL 33174: Relocate before starting work (Required)

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Miami, FL 33174 (Required)

Ability to Relocate:

• Miami, FL 33174: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20