What are the responsibilities and job description for the Patient Care Coordinator position at Perfect Smile?
Job Summary
The Patient Care Coordinator plays a crucial role in ensuring a seamless experience for patients within a dental office. This position is responsible for managing patient interactions, scheduling appointments, and providing administrative support to healthcare professionals. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and experience in a medical or dental office environment.
Responsibilities
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
- Treatment planning and coordination
- Schedule and confirm patient appointments while managing the calendar for healthcare providers.
- Maintain accurate patient records and ensure compliance with privacy regulations.
- Assist with insurance verification and processing of patient information.
- Coordinate communication between patients and healthcare staff to facilitate optimal care.
- Provide administrative support including filing, data entry, and managing office supplies.
- Educate patients on treatment plans and procedures as directed by healthcare providers.
- Ensure the office environment is welcoming and organized for patients.
Requirements
- Proficiency in dental terminology is essential.
- Previous experience in a dental office setting preferred.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Familiarity with medical administrative support tasks, including scheduling and record management.
- A compassionate approach to patient care with a focus on customer service.
This role is vital in enhancing the patient experience and supporting the overall operations of our healthcare facility. We are looking for an enthusiastic individual who is committed to providing exceptional care and service.
Job Type: Full-time
Pay: $24.75 - $28.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $25 - $28
