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WFM Application Support Analyst

Perfict Global, Inc.
Lexington, MA Full Time
POSTED ON 3/17/2025 CLOSED ON 4/13/2025

What are the responsibilities and job description for the WFM Application Support Analyst position at Perfict Global, Inc.?

About Us :

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs.

We provide excellent benefits such as Medical, Dental, Vision a fun company to work!!!

Job description : Qualifications :

  • 2-4 years of hands-on experience with UKG Pro WFM or UKG Workforce Central, particularly in the development and support of WECI integrations.
  • Strong knowledge of Kronos WFC and UKG Pro WFM architecture and integration points.
  • Proven experience in designing, developing, and troubleshooting integrations between Kronos WFC / UKG Pro WFM and other enterprise systems.
  • Experience with API-based integrations, FTP processes, and data mapping tools.

Technical Skills :

  • Proficient in writing and debugging scripts for WECI integrations.
  • Strong understanding of data formats like XML, JSON, CSV, and integration protocols such as SOAP, REST, and FTP.
  • Experience with SQL, querying databases, and working with relational data models.
  • Familiarity with Workforce Management best practices and processes is a plus.
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