Demo

Customer Service Billing Representative

Performance Home Medical
Kent, WA Other
POSTED ON 12/25/2024 CLOSED ON 3/1/2025

What are the responsibilities and job description for the Customer Service Billing Representative position at Performance Home Medical?

Job Details

Job Location:    Kent - Kent, WA
Position Type:    Full Time
Salary Range:    $19.00 - $24.00 Hourly
Job Category:    Health Care

Description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are seeking a motivated, high energy, individual to join our Billing Center phone team. As a part of our Billing phone team, you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients, referral sources, and insurance companies on the phone and internet. Previous professional experience or educational background in healthcare customer service or intake is a plus but not required. A background in medical equipment preferred but we will train the right candidate.

We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success. 

Job descriptions and needs would entail but not limited to:

  • Answers billing and collection questions for patients, referral sources and coworkers
  • Works closely with PHM’s billing and collections services for both insurance plans and patient’s private pay balances
  • Assists PHM’s billing and collections services with denials
  • Maintains and requests on-going authorizations when required to assure flow of revenue
  • Maintains a high level of knowledge and understanding of the insurance guidelines for all payers within the PHM designated patient base
  • Works designated reports to maintain all avenues of reimbursement flow smoothly
  • Follows insurance plan guidelines as well as State and Federal Regulations
  • Other duties assigned by manager

 

Qualifications


  • Ability to learn quickly.
  • Team player that will contribute for a professional and fun environment to work in.
  • Prioritize multiple tasks efficiently and independently in a fast-paced environment.
  • Competency in working within a healthcare billing and records system a plus.
  • Answering patient and insurance phone calls with questions regarding invoice and insurance documentation requirements.
  • Troubleshooting patient issues with their account including detailed review of invoices submitted to their insurance companies.
  • Ability to de-escalate situations involving dissatisfied patients.

 

Salary : $19 - $24

Customer Service Representative
Liberty Military Housing -
Lewis, WA
Scheduling Customer Service Representative
Performance Home Medical -
Kent, WA
Customer Service Representative
City Experiences -
Steilacoom, WA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Billing Representative?

Sign up to receive alerts about other jobs on the Customer Service Billing Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$40,601 - $49,924
Income Estimation: 
$47,332 - $58,192
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$45,179 - $57,594
Income Estimation: 
$50,843 - $65,310
Income Estimation: 
$123,711 - $168,798
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$41,041 - $51,724
Income Estimation: 
$45,179 - $57,594
Income Estimation: 
$123,711 - $168,798

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Billing Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $40,892 - $53,930
    • Income Estimation: $36,400 - $44,839
  • Customer Service Skill

    • Income Estimation: $43,569 - $82,025
    • Income Estimation: $49,713 - $89,972
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Performance Home Medical

Performance Home Medical
Hired Organization Address Silverdale, WA Full Time
Who we are Rapidly growing and one of the Pacific Northwest Regions largest providers of Respiratory and Sleep Therapy e...
Performance Home Medical
Hired Organization Address Houston, TX Other
Job Details Job Location : Houston Head Office - Houston, TX Position Type : Full Time Salary Range : Undisclosed Job Ca...
Performance Home Medical
Hired Organization Address Gresham, OR Other
Job Details Job Location : Gresham - Gresham, OR Position Type : Full Time Salary Range : $20.00 - $26.00 Hourly Job Cat...
Performance Home Medical
Hired Organization Address Portland, OR Other
Job Details Job Location : Cedar Mill - Portland, OR Position Type : Full Time Salary Range : $25.00 - $35.00 Hourly Job...

Not the job you're looking for? Here are some other Customer Service Billing Representative jobs in the Kent, WA area that may be a better fit.

Remote Customer Service Representative

Remote Customer Service, Auburn, WA

Customer Service Representative, Technical

Tacoma Public Utilities, Tacoma, WA

AI Assistant is available now!

Feel free to start your new journey!