What are the responsibilities and job description for the Service Writer Job at Performance Honda Fairfield in Fairfield position at Performance Honda Fairfield?

Job Description

Description :

We are actively seeking highly qualified Service Writer candidates with a minimum of 2 years of automotive experience. You will play a crucial role in delivering personalized assistance for all maintenance and repair services, including our Express Maintenance service. At Performance Honda Fairfield , we place a premium on having a knowledgeable Service Writer who not only understands our products but also provides authentic, trustworthy advice to our customers. Your expertise is essential to our commitment to excellence.

55,000.00 to $110,000.00 Annually (Experience-Based)
Hours are Monday - Friday 7 am to 5 pm
Alternating Saturdays 8 AM to 3 PM ( Closed Sundays )

At Performance Honda Fairfield , we prioritize a positive and dynamic workplace that directly supports career growth and increased responsibility. Our dedicated leadership team is committed to guiding you every step of the way. We're conveniently located on Route 4, just off I-275, ready to help you advance your career.

Why Choose Performance Honda Fairfield ?

The service drive is climate-controlled

Well lit and clutter free workplace

BRAN NEW fully equipped break room

Electronic Golf in Break Room !!

Available Employee Benefits :

Paid vacation and PTO

401k retirement plans With a Generous Company Match!

Medical insurance

HSA or FSA plans

Dental care

Vision coverage

Short- and long-term disability

Life insurance

Generous employee discounts on vehicles, parts, and service!

Requirements : Requirements

Maintain your Customer Satisfaction Scores at or above the district goal

Receiving in customer’s and their automobiles in the most effective and timely manner

Constant communication with your service technicians

Calling customers with diagnostic results and recommendations from your technicians

Selling the recommendations from your technicians

Communicate authorized recommendations to your technicians with a “promise time” for completion of work

Prompt call to customers when vehicle is washed and ready

Notify your customer of any delays to the “promise time” and why; before the “promised time” for pick up

Close all repair orders and review with customers as they pick up their automobiles

Qualifications :

2 years of Service Writer experience preferred

High school diploma / GED preferred

Competent level of computer literacy

Substantial time management technique

Have a general understanding of automotive maintenance

Maintain an energetic, positive, and respectful attitude with everyone

Possess a driving record that allows you to operate customer and company vehicles

Performance Honda Fairfield is a drug-free workplace

Salary : $55,000 - $110,000

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Service Writer Job at Performance Honda Fairfield in Fairfield

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