What are the responsibilities and job description for the Service Writer Job at Performance Honda in Fairfield position at Performance Honda?
Job Type
Full-time
Description
We are actively seeking highly qualified Service Writer candidates with a minimum of 2 years of automotive experience. You will play a crucial role in delivering personalized assistance for all maintenance and repair services, including our Express Maintenance service. At Performance Honda Fairfield , we place a premium on having a knowledgeable Service Writer who not only understands our products but also provides authentic, trustworthy advice to our customers. Your expertise is essential to our commitment to excellence.
55,000.00 to $110,000.00 Annually (Experience-Based)
Hours are Monday - Friday 7 am to 5 pm
Alternating Saturdays 8 AM to 3 PM ( Closed Sundays )
At Performance Honda Fairfield , we prioritize a positive and dynamic workplace that directly supports career growth and increased responsibility. Our dedicated leadership team is committed to guiding you every step of the way. We're conveniently located on Route 4, just off I-275 , ready to help you advance your career.
Why Choose Performance Honda Fairfield ?
The service drive is climate-controlled
Well lit and clutter free workplace
BRAN NEW fully equipped break room
Electronic Golf in Break Room !!
Available Employee Benefits :
Paid vacation and PTO
401k retirement plans With a Generous Company Match !
Medical insurance
HSA or FSA plans
Dental care
Vision coverage
Short- and long-term disability
Life insurance
Generous employee discounts on vehicles, parts, and service!
Requirements
Requirements
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customer's and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a "promise time" for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer of any delays to the "promise time" and why; before the "promised time" for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications :
2 years of Service Writer experience preferred
High school diploma / GED preferred
Competent level of computer literacy
Substantial time management technique
Have a general understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Possess a driving record that allows you to operate customer and company vehicles
Performance Honda Fairfield is a drug-free workplace
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