What are the responsibilities and job description for the IT Technician position at Perimeter Security Group, LLC?
PERIMETER SECURITY GROUP
IT Department
Job Title: IT Technician
Job Classification: Professional, Non-Exempt
IT TECHNICIAN JOB SUMMARY:
The IT Technician is responsible for installing hardware and software for the business, maintain computer systems and equipment, and diagnose, troubleshoot and repair issues that may interfere with the daily functions of a business. They also provide support to any members of the organization who need computer-related technical assistance.
She/he must be able to work well independently as well as in a highly collaborative team environment.
IT TECHNICIAN DUTIES:
- Assist employees with technology issues
- Troubleshoot minor network issues and server outages
- Troubleshoot system errors and failures
- Scan for and remove viruses
- Setup, repair and maintain computers and laptops
- Monitor support requests and document all processes
- Develop and maintain preventative measures to avoid internet related interruptions
- Setup and manage company devices ex. phones, iPads, etc.
- Investigate new software or equipment to streamline company processes
- Manage user access to corporate software and devices
ENVIRONMENTAL JOB REQUIREMENTS
- Majority of the time is spent doing computer work and using office equipment in an open office environment.
- Under regular pressure to meet deadlines.
KNOWLEDGE/SKILLS/EXPERIENCE
MINIMUM QUALIFICATIONS
- Must be 18 years of age or older.
- Must successfully complete any required pre-employment requirements.
- Must successfully complete training or orientation courses.
YEARS OF RELEVANT WORK EXPERIENCE
- 2 years of related experience
- Associate or Bachelors degree in IT or any related field preferred
- Advanced knowledge in commonly used Mac and Windows operating systems
- Stress tolerance
- Effective verbal and written communication skills
- Excellent customer service skills
- Exemplary problem-solving skills
- Experience with networking protocols
- Must be able to work in a fast-changing, entrepreneurial environment
- IT Technician certification preferred
SALARY – $20-$28 Depends on Experience
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Ability to Relocate:
- Dalton Gardens, ID 83815: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $28