What are the responsibilities and job description for the Customer Operations Specialist position at PerkinElmer?
A company is looking for a Customer Operations Specialist to provide support and coordination for customer service operations.Key ResponsibilitiesManage customer requests and ensure effective communication for service scheduling and processingCoordinate service delivery and follow up on service events to ensure customer satisfactionProvide visibility to data accuracy and present results to management while implementing best practicesRequired QualificationsAssociate Degree with 2 years of customer service experience or High School Diploma with 4 years of experienceExperience with Microsoft Office, including MS OutlookDemonstrated ability to work effectively in a team and manage time efficientlyProficiency in software for word processing, email, and order entry; experience with SAP, Service Max, and Maximo preferredStrong analytical skills and proficiency in Excel
