What are the responsibilities and job description for the Patient Services Coordinator position at Perkins American Food Co.?
Benefits:
We are looking for an exceptional individual with high energy and outstanding customer service skills to fill the Patient Services Coordinator position.
Job Description:
The Patient Services Coordinator is responsible for handling front office reception and administrative duties in our fast-paced and energetic offices. Duties include but are not limited to; greeting patients, completing patient paperwork, answering phones, scheduling appointments, and handling company inquiries.
Job Duties:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are looking for an exceptional individual with high energy and outstanding customer service skills to fill the Patient Services Coordinator position.
Job Description:
The Patient Services Coordinator is responsible for handling front office reception and administrative duties in our fast-paced and energetic offices. Duties include but are not limited to; greeting patients, completing patient paperwork, answering phones, scheduling appointments, and handling company inquiries.
Job Duties:
- Welcome patients by greeting them, in person or on the telephone
- Complete patient check-in and check out along with applicable patient paperwork
- Process payments for patient services
- Answer or refer company inquiries
- Maintain a safe and clean reception area by complying with procedures, rules, and regulations
- Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Complete daily and weekly supply inventory
- Coordinate mail flow in and out of office
- Scan and fax documents as needed
- Prepare agenda for a weekly employee meeting
- Exceptional telephone skills including script memorization and implementation
- Excellent verbal and written communication skills
- Superior customer service skills
- Able to actively listen and employ information received
- Able to maintain professionalism and customer focus in a stressful and fast-paced environment
- Able to multi-task while ensuring accuracy and adherence to policies and procedures
- Able to receive and provide ongoing coaching, guidance, and constructive feedback
- Organizational skills
- Knowledge of all Microsoft Office applications
- Type minimum of 45 WPM
- Able to answer office telephones when not interacting with patients in office
- Must be willing to travel between our 2 Las Vegas locations.