IT Support Specialist II

Permaswage has an immediate need for experienced full time IT Support Specialist 2 on our First shift, Monday - Friday.

Located in Gardena California, Permaswage designs and manufactures separable and permanent fluid fittings and installation tooling for aerospace and defense applications.

Position Summary:

Permaswage, A PCC Company is looking for a full-time IT Support Specialist to provide technical support for our staff. The right candidate will have 3-5 years experience providing enterprise-level support preferably in a manufacturing environment, and possess technical certifications from Microsoft, Cisco, or CompTIA.

Primary Duties & Responsibilities:

· Provide desktop support for Office 365 and various manufacturing applications, ERP software, VPN and mobile devices

· Assist with onboarding new users and deploying new hardware and software

· Perform regular reconciliation of endpoint security applications, remediating any missing updates or patches

· Maintains an accurate IT asset inventory including additions, changes, and disposal of equipment.

· Escalates unresolved problems to other technical resources as appropriate.

· Administers user account access in accordance with Sarbanes Oxley requirements.

· Utilizes helpdesk ticketing system for approval workflows and documenting problem resolution

· Maintain documentation pertaining to installation procedures or work instructions as applicable.

· Employee is expected to perform other duties as directed

Required Skills:

· Experience working with and troubleshooting Microsoft operating systems in a similar environment including Windows 10 and Windows Server 2008 or later.

· Experience with manual and/or automated Windows deployment administration. Exposure to Microsoft System Center a plus.

· Cisco/Juniper networking experience a plus.

· Experience in a manufacturing environment a plus.

· Strong team player with excellent written and communications skills.

· Industry certifications from CompTIA, Microsoft, Cisco, or Juniper a plus.

Availability to work flexible schedules or weekends

Level of Education:

· Bachelor's Degree in Computer Science or related field

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: One location

Salary : $22 - $24