Recruitment Specialist

Job Number: 26

Location: Midland

Supervises: N

FLSA: Non-Exempt

Division: ADM

Salary:  $15.66 per hour without BA; $23.77 per hour for relevant BA.  Sign on bonus may be available.

Shift: M-F 8am - 5pm; some after hours required; Assigned work hours may change as the needs of the agency and clients change

Driving required: Y

Travel required: Y

Settings: office, field

POSITION SUMMARY/JOB PURPOSE:

The Recruitment Specialist assists the Chief Human Resources Officer in day-to-day operations of the department and is responsible for various human resources functions relating to the recruitment and retention of staff. This position will process employment applications, coordinate job postings, attend job fairs, and coordinate the new hire process. The Recruitment Specialist will answer employment-related inquiries from applicants, employees and supervisors, maintain accurate employee records and ensure compliance with federal, state and local employment laws and regulations.

This position works independently, under limited supervision, reporting major activities through periodic meetings.

EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:

Education Required:  High School Diploma or GED.  Bachelor's degree in Human Resources, Business Administration, or related field from accredited college or university preferred.

Experience Required:  At least one year experience in human resources, law or business preferred.

Registration, Certification, Licensure or other Qualifications Required: 

• Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements.
• Required to pass criminal history and background checks as well as pre-employment drug screen.
• SHRM-CP or PHR certification preferred. Must obtain certification within 2 years of hire.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitate the hiring of qualified job applicants for open positions.
• Review applicants and route to hiring supervisor in a timely manner.
• Participate in job fairs and other recruiting events.
• Collaborate with hiring supervisors to understand staffing needs.
• Create and update job postings.
• Source and recruit candidates through various methods, such as the agency website, social media, job boards and job hosting sites.
• Process new hires in a timely manner.
• Conduct or facilitate background checks.
• Coordinate communication and offers to successful candidates.
• Schedule for new hire orientation.
• Implement new hire orientation to deliver an exceptional first day experience.
• Prepare paperwork.
• Coordinate with supervisors.
• Follow up with new hires to ensure needs are met.
• Act as contact for recruitment efforts.
• Evaluate onboarding process and implement changes as needed.
• Assist in researching and evaluating potential recruitment resources.
• Monitor and ensure compliance with all applicable labor regulations.
• Conduct exit interviews as needed.
• Develop strategies to attract the best talent.
• Evaluate and maintain employee job descriptions.
• Assist and coordinate employee morale initiatives and makes recommendations as needed.
• Coordinate volunteers and temps.
• Assist with audits as needed.
• Assist with employment-related inquiries from applicants, employees and supervisors.
• Process salary increases and transfers.
• Ensure employee performance reviews are completed on time and accurately.
• Assist with investigations as needed.
• Maintain and manage HR records and documents by ensuring employment files are complete and organized, including uploading into the HRIS system in a timely manner.
• Maintain current and up to date HR documents and information in a shared location.
• Perform reference checks and verifications of employment as needed.
• Provide excellent customer service to both external and internal stakeholders.
• Gather and analyzes data with useful HR metrics, such as time-to-hire and employee turnover rates.
• Assist with unemployment claims.
• Assist and coordinate employee morale and motivation initiatives.
• Meet unit performance measures or targets.
• Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures.
• Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled workday 100% of the time, to ensure consistency and completeness of program's processes.
• Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements.
• Adhere to the Code of Conduct and Standards of Behavior policy requirements.
• Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times.
• Communicate regularly with supervisor.
• Open and process mail/email in a timely manner.
• Answer phone, collect phone messages and respond to requests timely and accurately.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.
• Perform all work functions and interactions using a trauma informed approach.
• Display professionalism when representing PermiaCare and the program in the community.
• Maintain compliance with legal requirements and company policies and procedures.
• Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position.
• Complete all training as assigned prior to due date.
• Other duties as assigned.

MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties):

• Backup for Training Coordinator and Benefits Coordinator.
• Prepare reports as needed.
• Prepare training and conference rooms, including supplies, equipment, refreshments as needed prior to function.
• Provide translation, if applicable.
• Participate in team meeting or staffings.
• Participate in community activities and/or attends community meetings as needed.
• Participate in workgroups and committees as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Maintain current knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management, and employment law.
• Knowledge of PermiaCare programs and services.
• Knowledge of PermiaCare policies and procedures, particularly the Employee Handbook.
• Ability to handle multiple priorities in a confidential environment.
• Ability to handle a strict standard of confidentiality in handling sensitive information, reports and correspondence.
• Ability to develop job descriptions and job postings.
• Proficient in recruitment software and applicant tracking systems.
• Knowledge of best practices in recruitment and selection.
• Understanding of employment laws and regulations.
• Ability to build relationships with hiring managers and external partners.
• Meticulous attention to detail.
• Resourceful, problem-solving aptitude.
• Ability to explain complex information in an understandable and clear manner.
• Projects a can-do attitude with team-based orientation and collaborative work style.
• Ability to act with integrity, professionalism and confidentiality.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with HRIS and talent management systems.
• Knowledge of HIPAA and ability to protect confidentiality.
• Effective multi-tasking skills.
• Good organizational skills.
• Welcoming, positive behavior.
• Ability to express self clearly and effectively, orally and in writing.
• Effective time management skills.
• Exceptional customer service skills, including positive attitude.
• Cultural sensitivity.
• Dependable attendance and punctuality.
• Knowledge of trauma informed theories, principles and practices.
• Flexibility and adaptability to different work environments.
• Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR).
• Reading and comprehending.
• Reasoning and analyzing.
• Ability to coordinate with various inter-agency personnel.
• Ability to fulfill PMAB and CPR/First Aid requirements
• Ability to work independently
• Good interpersonal skills, including ability to build rapport with individuals including co-workers.
• Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed.
• Ability to acquire and utilize new skills as the job requires.
• Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork.
• Ability to maintain highly confidential information.
• Ability to remain calm in stressful situations.
• Ability to plan and schedule work and implement directives without constant supervision.
• Model professionalism by appropriate dress, language, ethics and work habits.
• Ability to drive personal and/or company vehicle.  This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area.  This position may require transport of agency individuals and/or individuals served.

PHYSICAL REQUIREMENTS:

Abilities Required:

• Light Lifting, under 15 lbs
• Light Carrying, under 15 lbs
• Walking
• Standing
• Sitting
• Operating office equipment
• Operating motor vehicle
• Ability to see
• Hearing (with aid)
• Ability to write
• Ability to count
• Ability to read
• Ability to tell time

Other (specify):  driving required. May require some travel after hours and overnight.

WORKSITE CONDITIONS:

• Travel
• Inside
• Working closely with others
• Working alone

ADA Statement:  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO Statement:  PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.

This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job.  Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare.  Employment is at-will. 

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