What are the responsibilities and job description for the Freight Dispatcher position at Perregall Management Group LLC?
Job Summary
Proven experience as a freight dispatcher
Must have knowledge/experience in New York City/New Jersey areas
Plan pickup and delivery of orders in such a way as to minimize cost
Maintain a dispatch log to record all details of pickup and delivery orders – customers’ orders, drivers’ information, haulage charge, etc.
Schedule and notify the appropriate driver to be employed for each pickup/delivery
Keep track of the movement and progress of each driver
Modify predetermined routes when the need arises
Receive and report about vehicle or freight damage, accident and emergency situations
Ability to adapt, remain calm and communicate effectively under stress
Notify customers of damages, shortages or delays in pickups/deliveries
Ensure timely dispatch of freight
Answer customers’ queries regarding the availability of trucks and the cost of haulage
Arrange for emergency pickup and delivery of orders
Maintain a friendly relationship with customers to ensure continuous patronage
Maintain a friendly relationship with drivers to ensure steady compliance whenever they are called for work even in emergency situations
Receive, prioritize & process customer orders via phone, email, & fax
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Health insurance
- Health savings account
- Retirement plan
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 5 years (Preferred)
Work Location: In person
Salary : $70,000