Processing Assistant IV

"Everything is Better in Person"

Summary Objective

Person County Government is seeking a dedicated, detail-oriented, and highly organized Processing Assistant IV to join the Self Sufficiency Unit within the Department of Social Services. In this critical role, you will play a vital part in supporting key programs aimed at promoting family stability and self-sufficiency. The Processing Assistant IV will assist with the administration of the Child Care Subsidy, Work First Employment Services, and Non-Emergency Medical Transportation programs, ensuring that services are delivered efficiently and in compliance with policies.

The ideal candidate will have a strong commitment to customer service, an eye for detail, and the ability to manage multiple responsibilities simultaneously in a fast-paced environment. This position offers the opportunity to contribute meaningfully to the well-being of individuals and families within the community.

Why Person County Government?
Join a dedicated team that plays a key role in supporting the well-being of individuals and families in Person County. The Processing Assistant IV position offers competitive compensation and benefits, opportunities for professional growth, and the chance to contribute to impactful community programs. At Person County Government, we value our employees and provide a supportive work environment w you can make a meaningful difference.

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This is a non-exempt position working 37.5 hours weekly/1950 hours annually.

The starting salary will be determined with consideration given to both the candidate's educational background and relevant work experience.

Must possess a valid driver’s license and have an acceptable driving record per County policy.

Essential Functions

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Trouble shoot cases for Social Workers and Providers.
• POC for NC Fast Help Desk.
• Complete expenditure reports & transfer funds as needed.
• Manage Over/underpayments.
• Compose a monthly newsletter providing important information and instructions to providers improving agency communication and education about the state subsidy program.
• Organize and store payment records for auditing and monitoring purposes.
• Enter authorizations for transportation assistance in the tracking system.
• Review bills and authorize payment for contracted transportation and vendors such as Person Industries and the local domestic violence program.
• Back-Up for voicemails
• Mail out monthly newsletters between the 23rd and 25th of each month
• Develop and maintain a mailing list for all active WFES participants.
• Complete all state and internal reports associated with the Child Care payroll and copy for financial and management staff.
• Keep abreast of announcements on the state Child Care bulletin board and e-mail to staff as needed.

Minimum Education and Experience Requirements

• Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least two years of office assistant/secretarial experience;
• or an equivalent combination of training and experience.

Special Certifications and Licenses

• None.

Person County conducts pre-employment screening on candidates. Job offers are conditional pending the following:

• A pre-employment drug screen for all candidates. Positions designated by Person County as Safety Sensitive are also subject to random drug and alcohol testing.
• A background check for all candidates. Some positions also require a credit check.
• Additional screening and testing required for some positions.
• Within 3 days of the start of your employment with the County, you must be able to provide proof of your eligibility to work in the US.

Person County Government is an Equal Opportunity/E-Verify Employer