What are the responsibilities and job description for the Quality Validation Technician position at Persona Signs LLC?
Description:
Personality Profile
Persona Signs, LLC is searching for a dynamic multitasker to help with our second shift production. This individual must like variety as day-to-day tasks will vary.
Job Summary
A Quality Technician plays a crucial role in driving continuous improvement and ensuring exceptional quality standards across our operations. You will contribute to identifying quality risks, supporting improvement initiatives, documenting best practices, and fostering a culture of quality throughout the organization.
Job Responsibilities
Core Responsibilities:
- Identify and analyze potential risks to consistent quality outputs.
- Support departmental efforts to enhance quality through inspections, research, and comprehensive documentation.
- Document and communicate best practices, non-conformances, and opportunities for process improvement.
- Provide coaching, support, and education to employees on quality methodologies and tools.
- Contribute to the reduction of quality-related cost drivers.
Specialization-Specific Responsibilities:
- Conduct in-depth investigations into externally reported non-conformances, determining validity and root cause.
- Maintain and report on quality performance metrics for assigned sales divisions (Corporate, Hospitality, QSR/McDonald’s).
- Lead root cause analysis, corrective action, preventive action, and verification of effectiveness activities.
- Collaborate on the development and implementation of cross-departmental best practices.
Other duties as assigned.
Requirements:Education and Experience
- High school diploma or equivalent.
- 1 years of experience in root cause analysis, corrective/preventive action, and verification of effectiveness.
- Previous experience in a Manufacturing Quality Engineer or similar role.
Knowledge, Skills, and Abilities
- Exceptional attention to detail.
- Excellent and professional written and verbal communication skills.
- Proven problem-solving abilities, including root cause and corrective/preventive action analysis.
- High level of integrity and a strong work ethic.
- Experience in complex issue resolution.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
