What are the responsibilities and job description for the Personal Injury Intake Specialist (Spanish speaking required) position at Personal Injury Law Firm?
APPLICANTS MUST BE BILINGUAL, ABLE TO SPEAK AND WRITE IN ENGLISH & SPANISH AND HAVE A MINIMUM OF THREE YEARS OF PERSONAL INJURY INTAKE EXPERIENCE.
In this role, you will be responsible for taking after-hours intake calls, managing the intake process for new clients and cases, and ensuring that all necessary information is collected and entered into our systems accurately and efficiently.
Responsibilities:
- Sign up potential new clients over the phone
- Evaluate prospective client inquiries and phone calls
- Opening new cases in a timely manner
- Data entry and processing
- Collect and verify client information, including contact details, case details, and any relevant documents
- Communicating with management about the facts of each potential case
- Sending and receiving intake documents
- Monthly reports to management regarding new cases
Job Requirements:
- 3 years of Personal Injury Intake Experience is mandatory
- Excellent customer service skills
- Positive attitude
- Must have excellent verbal & written communication skills
- Ability to communicate eloquently and empathetically
- Organizational skills and attention to detail is a must
- Ability to work independently and as part of a team
- NEEDLES software experience a plus
- Bilingual (English & Spanish)
Work Location:
- One location
Typical end time:
- 10PM
Typical start time:
- 2PM
Work Remotely
- No
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Personal Injury Intake: 3 years (Required)
Work Location: In person
Salary : $80,000
