What are the responsibilities and job description for the Orders Management Clerk position at Personal Touch Home Aides of New York?

Orders Management Clerk

Brooklyn, NY

This a full time , in-person position based out of Brooklyn, NY .

Pay : $18.00 per hour-$20.00 per hour

About Us : With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us : At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include :

Employee Recognition Programs : We acknowledge and celebrate your contributions.
Comprehensive Health Benefits : We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
Generous Paid Time Off : We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
Retirement Benefits : We offer a 401k plan to secure your financial future and help you save for retirement.
Life Insurance : We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
Mileage Reimbursement : We make sure you're compensated for your business travel.
Opportunities for Professional Growth and Development : Empowering you to thrive and grow.
Employee Assistance Program : Supporting the well-being of you and your family.
Perks Program : Exclusive deals and offers on products, services, and experiences you need and love.

Job Summary : The Orders Management Clerk is responsible for maintaining and protecting the Organizations clinical records and following up with Community Providers to get 485s and verbal orders signed and upload to the Organization’s EMR.

Job Responsibilities :

Mails / faxes plans of care and verbal orders, 60-day summaries (when required) and discharge summaries to physicians.

Maintains a process on the status of physicians’ orders. Monitors unsigned orders and sends second and third requests for signed orders to overdue physicians. Calls the offices of seriously overdue physicians.

Runs reports to track and follow up on orders not received back from community providers.

Files / uploads clinical documentation and all appropriate papers in patient’s clinical record.

Maintains adequate forms inventory for clinical records.

Informs Quality Reviewers / designee of incomplete patient files / untimely submission of chart materials as necessary.

Protects all clinical records through the establishment and implementation of control procedures for all open and closed records.

Protects confidentiality of patient and organization information through effective controls and direct supervision of clinical records.

Performs other duties as assigned.

Qualifications :

High School degree or equivalency.

Excellent customer service skills.

Ability to interact effectively with all levels of personnel.

Effective organization skills with attention to detail.

Effective written and verbal communication skills in English.

Ability to work effectively in a team environment.

Working Conditions :

This position typically operates in an office environment.

Job Type : Full-time

Pay : $18.00 per hour-$20.00 per hour

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Salary : $18 - $20

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Orders Management Clerk

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