Marketer for Certified Home Health Agency (CHHA)

Marketer for Certified Home Health Agency (CHHA)

Brooklyn, NY

About Us: With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care and is a leading national home care agency. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: We make sure you're compensated for your business travel.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.
  
  
  

JOB SUMMARY: We are seeking a driven and relationship-focused Marketer to facilitate the transition of appropriate patients from our Licensed Home Care Services Agency (LHCSA) to our Certified Home Health Agency (CHHA). This individual will play a vital role in identifying patients receiving personal care services who may benefit from skilled home health services, ensuring a seamless referral process and continuity of care.

RESPONSIBILITIES:

Referral Development & Relationship Building:

• Identify and cultivate opportunities to transition eligible patients from LHCSA services to CHHA for skilled nursing, therapy, and other medical services.
• Educate LHCSA caregivers, coordinators, and families on CHHA services, eligibility requirements, and benefits.
• Build strong relationships with LHCSA staff to encourage timely and appropriate referrals.
• Serve as a liaison between LHCSA and CHHA teams to ensure smooth handoffs and positive patient experiences.
  
  
  

Patient Transition Coordination:

• Assess patients receiving LHCSA services to determine if they qualify for CHHA services.
• Collaborate with LHCSA coordinators and CHHA intake teams to facilitate a smooth referral and admission process.
• Communicate with patients, families, and caregivers about the transition from personal care to skilled home health services.
  
  
  

Marketing & Outreach:

• Conduct in-service trainings for LHCSA staff to ensure understanding of CHHA services and referral guidelines.
• Develop marketing materials and referral guides tailored to LHCSA caregivers and coordinators.
• Organize educational events and engagement initiatives to increase awareness of CHHA services.
  
  
  

Data Tracking & Performance Monitoring:

• Maintain accurate records of referrals, conversions, and patient transitions.
• Analyze referral trends and provide leadership with insights and recommendations for improvement.
• Ensure compliance with all regulatory requirements related to patient referrals and transitions of care.
  
  
  

QUALIFICATIONS:

Education: Bachelor’s degree in Marketing, Healthcare Administration, Business, or a related field preferred. Equivalent work experience will be considered.

Experience:

• Minimum of 2 years of marketing, business development, or referral coordination experience in home health, home care, or healthcare services.
• Knowledge of LHCSA and CHHA operations, services, and eligibility requirements.
  
  
  

Skills:

• Excellent relationship-building, communication, and networking abilities.
• Strong organizational and follow-up skills to ensure successful patient transitions.
• Ability to work collaboratively across multiple teams and departments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  
  
  

Other: Valid driver’s license and ability to travel within the service area as needed.

Job Type: Full-time

Pay: $70,000.00-$80,000.00 per year

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.